You message us. We fix it. You pay for the actual time used.
No discovery phases. No retainer required. No middlemen.
We already understand Salesforce and typical client setups. We skip the learning curve and go straight to solving the problem.
You send us the issue
Email or WhatsApp. Describe what's broken or what you need. That's it.
We assess quickly
No weeks of discovery. We know Salesforce — we assess and give you a clear answer fast.
We fix it
A senior specialist does the work directly — no hand-offs, no junior consultants.
You pay for actual time used
Low hourly rate. No padding. No admin fees. You see exactly what was done and how long it took.
Most Salesforce agencies charge you for overhead you don't need. We don't.
Big Agency Model
The one you're probably trying to avoid
SmartHub Tech
The senior partner that skips the nonsense
We built our pricing around one principle: you should never feel like you're being played.
Low hourly rate
We charge less than big agencies because we have no layers of overhead to pass on to you. You get senior expertise at a price that actually makes sense for an SMB.
Pay only for what we do
No billing for reading emails. No admin charges. No ramp-up time. You'll always know what was done and how long it took before you're invoiced.
"Use it, don't lose it" rollover
Optional support blocks available. If you don't use all your hours in a month, they roll over. You never pay for time that wasn't used.
No lock-in
All plans are month-to-month. No annual commitment, no exit fees. We earn your ongoing business by being useful — not by trapping you in a contract.
All plans include direct access to a certified Salesforce specialist — no ticket queues, no account managers between you and the person doing the work.
Essential
Safety Net
For businesses that need reactive support when things go wrong.
Up to 4 hours / monthManaged
Active Partner
For businesses actively using Salesforce who want a proactive partner.
Up to 8 hours / monthStrategic
Growth Partner
For businesses growing into Salesforce and wanting to get more from it over time.
Up to 16 hours / monthAll plans are month-to-month. No minimum contract period. Need more hours in a given month? We'll tell you before going over and agree together.
Plans from £400/month · No retainer required · Cancel any time
Need a full Salesforce implementation first? See our Salesforce consulting service or B2B Commerce Cloud specialists.
If it's in Salesforce, we can help with it. Not sure what's covered? Read our full guide: What's included in a Salesforce support contract.
Salesforce CRM Admin
User management, profiles, permission sets, fields, page layouts, record types, validation rules, and process automations.
B2B Commerce Cloud
Product catalogue updates, price list management, storefront configuration, buyer account management, and order workflow fixes.
Reports & Dashboards
New reports, updated dashboards, and making sure your team can see the information they actually need.
Flows & Automation
Building, fixing, and updating Salesforce Flows — the automations that save your team time and keep your data clean.
Data Quality
Deduplication, data cleanup, import reviews, and making sure the data your team works with is accurate and useful.
Training & Onboarding
Helping new team members get up to speed and making sure your team's Salesforce knowledge doesn't walk out the door.
No. We support Salesforce environments built by other partners or internally. We'll do a quick review of your setup first so we understand what we're supporting before we commit.
No minimum. All support plans are month-to-month. We want to earn your ongoing business, not lock you in. Most clients stay with us because the support is good — not because they have to.
We'll tell you before going over your hours and agree on how to proceed. We never silently bill you for overage without your knowledge.
With optional retainer support blocks, yes — unused hours roll over to the following month. You never lose time you've paid for. Standard monthly plans work on a fixed allocation basis; we'll recommend what makes sense for your usage.
Yes — this is one of our specialist areas. Eduard Pop holds the Salesforce B2B Commerce Accredited Professional credential and can support all aspects of B2B Commerce including catalogue management, pricing, storefront updates, and order workflows. See our full B2B Commerce Cloud service page for more detail.
Essential plan: within one business day. Managed plan: same day for urgent issues. Strategic plan: same day, always. You'll always know who you're talking to and when to expect a response. Salesforce themselves publish expected support timelines for comparison.
Tell us what you're working with and what's not working. We'll give you a straight answer — even if that's less than you expected.
