Privacy Policy | Smart Hub Tech

Smart Hub Tech ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or request our services, we may collect personally identifiable information, such as:

Name
Email address
Phone number
Company name
Job title
Business address
Project requirements and messages you send us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website address

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide the services you request
To send you information about our services that may be of interest to you
To improve our website and services
To analyse website usage and trends
To comply with legal obligations
To protect our rights and prevent fraud

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

Consent: Where you have given us explicit consent to process your data for specific purposes
Contract: Where processing is necessary for the performance of a contract with you
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Legal Obligation: Where processing is necessary to comply with a legal obligation

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure data storage
Limited access to personal data on a need-to-know basis
Regular security assessments

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period for different types of data may vary depending on the context and our legal obligations.

7. Your Rights

Under GDPR, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data under certain circumstances
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or for marketing purposes
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and improve our services.

Types of cookies we use:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Terms of Service

By using our website and services, you agree to abide by the following terms:

You will provide accurate and complete information when contacting us
You will not use our website for any unlawful purpose
You will not attempt to interfere with the proper functioning of our website
All content on our website is protected by copyright and may not be reproduced without permission

We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of any modifications.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Smart Hub Tech
London, United Kingdom
Email: contact@smarthubtech.com
Phone: +44 1981200090

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly. The ICO can be contacted at ico.org.uk.